PRIVACY POLICY
We are committed to protecting your information. Richr will not sell your data to third parties. Richr only collects and uses your personal information to operate its website and optimize delivery of the services you have requested.
Privacy Policy for Richr.com
Effective as of March 22, 2023
Introduction
We are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, www.richr.com (the “Site”).
By using the Site, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our Site.
Collection of Personal Information
We collect personal information that you provide to us, such as your name, e-mail address, mailing address, telephone number, and property address. We may also collect anonymous demographic information, such as your age and gender, that is not unique to you.
We may automatically collect information about your computer hardware and software, including your IP address, domain names, browser types, access times, and referring website addresses. We collect this information to verify users, recall user information, maximize our services and their quality, and to collect statistics regarding use of the Site to best consider improvements.
Use of Personal Information
We collect and use your personal information to operate our website and deliver the services you have requested. We use your personal information to process your Listing Order, communicate with you by email, telephone call or text, customize our advertising actions, improve our content, inform you of other products or services available from Richr and its affiliates. We may also contact you via surveys to research your opinion of current services or of potential new services that may be offered to help you in the home selling process.
We will not sell, rent, or lease your personal information to third parties. We may share your data with trusted third parties to perform your requested listing service, for statistical analysis, to send you email or mail, or to provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Richr, and they are required to maintain the confidentiality of your information.
We may disclose your personal information to list your property on the MLS and other third-party sites and social media and so that potential buyers can contact you. We may also disclose personal information as required by law, in response to court orders, subpoenas, and to cooperate with law enforcement authorities. We may also disclose information to protect the rights of our website, and for the safety of our users. We reserve the right to report any fraudulent or suspicious activities to law enforcement.
Tracking User Behavior
We may keep track of the websites and pages our users visit within Richr to determine what Richr services are the most popular. We use this information to deliver customized content and advertising to Richr customers to enhance your experience.
Use of Cookies
The Site may use “cookies” to help you personalize your online experience, to assess whether you are logged into the Site and for Google Analytics purposes to monitor the functionality of the Site and what content users find most helpful. A cookie is a text file that is placed on your hard disk by a web page server. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Richr pages or register with Richr or services, a cookie helps Richr to recall your specific information on subsequent visits.
You can accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Richr services or websites you visit.
Security of Personal Information
We secure your personal information from unauthorized access, use and disclosure by using Secure Socket Layer (SSL) protocol. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. However, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Links
The Site may contain links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Children Under Thirteen
Our Site complies with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not knowingly collect or maintain any information from anyone under 13 years of age. Our Site, products, and services are all directed to people who are at least 18 years old or older. If we discover that we have erroneously collected personal information of a child under the age of 13, we will delete that data.
E-mail Communications
From time to time, we may contact you via email to provide announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. To improve our Services, we may receive a notification when you open an email from us or click on a link therein.
External Data Storage Sites
We may store your data on servers provided by third-party hosting vendors with whom we have contracted.
Colorado Privacy Act
If you are a resident of Colorado, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at hello@richr.com with the subject line “Colorado Do Not Sell Request” and providing us with your name and the email address associated with your account.
TCPA
By using this website, you are entering an agreement. You agree to receive recurring telephone calls and/or SMS or MMS text messages for marketing purposes at the phone number provided, including but not limited to calls or texts sent using an automatic telephone dialing system or an artificial or prerecorded voice. You are authorized to consent to receive text messages sent to the phone number provided. You understand that you may revoke consent at any time by emailing hello@richr.com. You understand that consent is not a condition of purchase. Message and data rates may apply. View our Terms of Service for details.
Changes to this Statement
We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
If you have any questions or comments about this Privacy Policy or Richr’s data collection practices, please contact us at:
Email Address: hello@richr.com
Thank you for using Richr.com.
